Bike Sales Questions

  • Bikes are fully refurbished and checked by professional mechanics. We prioritize function, so bikes may have appropriate, but aesthetically mismatched parts. When you buy a bike from us, it will be genuinely one-of-a-kind!

  • Currently (May 2022) all refurbished bike sales are from our south shop and require an appointment (no exceptions). You can view all our available bikes (with descriptions and sizing information), and make an appointment for a test ride on our Refurbished Bikes page.

    When you make an appointment, let us know which bikes you're interested in (up to 3). Bookings open 24 to 48 hours in advance. Appointments are Monday and Wednesday evenings, and Saturday afternoons. This ensures our website listing reflects our actual bike inventory at the time of booking.

  • Our system is properly functioning, but appointments often fill within minutes of opening, which is why you may be experiencing difficulties finding an available slot. We realize this can be frustrating. We are a non-profit society with minimal staffing with restricted volunteer capacity, and we are helping as many people as we can.

    Currently, we do not have enough bikes to be able to book appointments further than the next bike fitting day (no more than 24 hours in advance). If you see no available appointments, then all appointment slots filled. Check back frequently, if you can, as sometimes a spot becomes available if someone cancels. We may also delay opening appointment bookings until we finish updating the website to reflect the bikes that have been sold or built through the day.

    Bookings open 24 to 48 hours in advance and appointments are Monday and Wednesday evenings, and Saturday afternoons. This ensures our website listing reflects our actual bike inventory at the time of booking. Check back often for cancellations or for when the next days’ appointments open up.

  • To be as fair as possible, bike purchase appointments are first come first served and can only be made online. Appointments ensure we have the time to find a bike that fits your properly and meets your needs. Our supply of refurbished bikes is lower than demand and requiring appointments is a way for us to fairly help as many people as possible to find a great bike.

  • No, all available bikes are shown on the website. We are constantly refurbishing more bikes and the website is updated frequently so please check back periodically if you don’t see anything that interests you.

  • We are not able to ship bikes or parts.

  • We have as-is project bikes for sale but they are not usually shown on the website. Some as-is bikes are essentially complete and functional, though most require repairs. Please see our as-is page for more details.